Business Skills Community

Whether you’re interested in enhancing your business skills or improving your communication techniques, we have the classes to meet your needs. Update your skills in business writing, customer service and time management to become more efficective and efficient in the workplace.

View our Business Skills subject areas.

• Workplace Coach: Fully engaged workers produce

  Workers who are eager to come into work each day are "engaged"-- fully involved in what they do at work and enthusiastic about their contribution and workplace environment.

• Making Employee Engagement a Focus

  Organizations used to focus on improving on employee satisfaction. It was conventional wisdom that satisfied employees would do a better job, serve customers better, and the effect will be felt on the bottom line.

• White Paper Argues Recession Is a Major Opportunity for Leadership Development

  This white paper argues that while recessions typically lead to a reduction in leadership development programs, there are good reasons for it to be different this time.

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